Support Team
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If i pay via Afterpay or any other Buy Now Pay Later (BNPL) option then what happens
We'll issue the refund using the original payment method. You can then log in to your BNPL account to check and see the refund there.
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Change of Mind Policy
We do not accept change of mind refund requests for: health and safety products. Personal use products, like; Mattress, bedding or kind of products for hygiene purposes bulk purchases (including b...
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How can I get an update of stock for sold out items?
To receive notifications about new stock arrivals, simply visit the product page and sign up for the waiting list by entering your email address.
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When will my order arrive? / My estimated delivery time ?
The approx delivery time: Victoria Metro: 4 - 10 working days Regional: 5 - 12 working days NSW, SA, ACT, QLD Metro : 4 - 12 working days Regional : 6 - 15 working days Rural : 8 - 15 working day...
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Do you price match?
As an Australian business, we strive to offer the lowest possible prices, and occasionally, we run additional sales and promotions. While we can't guarantee price matching, feel free to check with us.
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What hapens to delivery if I am not home?
When placing your order, you have the option to add Delivery Notes. You can use this to instruct the delivery driver to leave the package in a safe place or provide other instructions. However, if ...
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What are the payment options available?
We offer several buy now, pay later options including Afterpay, Zippay, and PayPal. Additionally, we accept payments via Bank Transfer.
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Change Delivery Address
Once the order is dispatched, we are unable to change or update the address. Please ensure that you carefully input and review your details while placing the order.
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Do you have Showroom?
We are exclusively an online store and do not have a physical showroom for in-person visits.
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Can I add items or amend my order?
Once an order is placed, we're unable to make any changes or add new items to it. Our systems are set up for fast and efficient processing, so orders are processed quickly. Unfortunately, this mean...