Support Team
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Recent activity by Support Team-
When will I get my refund?
The refund typically takes 1-5 business days to process.
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Can I exchange the product with other item?
We can arrange for the return of the product, but it must be in its original packaging. Once you return the product to us, we'll provide you with store credit, which you can use for your next purch...
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When will my order ship?
Our system will process your order as soon as we receive it. However, please note that it takes 24-48 hours (working days) for us to dispatch your order.
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How can I place the order online?
Simply search for the products you want, choose them, select the quantity, and add them to your cart. Once you've added the items to your cart, proceed to checkout, choose your preferred payment op...
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Can I arrange pickup of the item?
Apologies, we are exclusively an online store and do not offer pickup facilities.
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What is the warranty for your products?
Our Warranty Policy does not limit any rights and remedies that may be available under the Australian Consumer Law for any product sold through the Shopy Store Platform.Shopystore generally offers ...
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Through which mode I will get my refund?
The refund is always processed via the original mode of payment within 1-5 business days.
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How can I return the order?
Yes, you can return the product. It must be in its original packaging. Please contact us via Email, Live Chat, WhatsApp messages, or Facebook, and let us know that you want to return the product. I...
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My order has not dispatched yet, what should I do?
Our standard processing times for orders are within 24-48 hours (working days). If your order hasn't been dispatched within this time frame, please feel free to contact us, and our team will provid...
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How can I claim the warranty?
"Contact us via email at sales@sales@shopystore.com.au or send us a WhatsApp message at +61 411 138 602 with the below-mentioned details to claim your product under warranty. order number;the quant...