Support Team

  • Total activity 169
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 0
  • Subscriptions 83

Articles

Recent activity by Support Team Recent activity Votes
  • Do you provide installation

    Regrettably, we don't provide installation services. Just follow the instructions in the assembly manual; it's straightforward to put together.

  • How can I add more than 1 quantity?

    Yes, you can edit your cart. 1) Go to the cart.2) You can change the quantity by manually editing the number of items you want to buy.3) Click on update my changes button to save your cart. 1) Plea...

  • How to track an order?

    When your order is dispatched, our team will update the tracking ID within 1-2 days, and you'll receive an email with tracking information. You can check the status of your order using the link pro...

  • What if my order is Missing Parts?

    Please submit a ticket using the link below and include photos of the items you received. Additionally, mark any missing parts on the manual and provide a photo of them. Our support team will conta...

  • How do I update my shipping and/or billing address?

    You can access addresses in the 'My Account' section by logging into your account. You can change your billing and shipping addresses at any time. DESKTOP VIEW MOBILE VIEW

  • How can I download my invoice?

    After logging into your account, you can easily download your invoice for all orders from the 'My Orders' section. DESKTOP VIEW MOBILE VIEW  

  • How can I view my order history?

    After logging into your account, you can always view your order history. Simply navigate to the 'My Orders' section. DESKTOP VIEW MOBILE VIEW  

  • How to check store credit balance?

    After logging in, you can always see your store credit balance displayed on the top left side of the 'My Account' page.   Reference Image:-        

  • I’ve forgotten my password!

    We apologize for the inconvenience of forgetting your password. You can reset it by entering your email address in the 'Forgot Password' section, and we'll send you an email. Please refer to the st...

  • I am interested in an item which is stocked out

    To receive notifications when the product is back in stock, go to the product page and enter your email address in the waiting list. Once the product is available again, you will receive an automat...