Support Team
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Can Platinum Members share their surprise rewards with friends or family members?
No, surprise rewards for Platinum Members are non-transferable and can only be used by the account holder.
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How often are Platinum Members eligible to receive surprise rewards?
Platinum Members are eligible to receive surprise rewards regularly throughout their membership period, enhancing their shopping experience with unexpected perks.
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Are there any restrictions on the types of surprise rewards Platinum Members can receive?
Surprise rewards for Platinum Members can include a wide range of benefits, including exclusive discounts, early access to products, and personalized promotions.
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Can Platinum Members use the $25 monthly credit voucher alongside other discounts or promotions?
Yes, Platinum Members can combine the $25 monthly credit voucher with other discounts or promotions available on Shopystore for maximum savings.
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How do Platinum Members qualify for ongoing surprise rewards?
Platinum Members automatically qualify for ongoing surprise rewards as part of their membership benefits, offering added value to their shopping experience.
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Is there a limit to the number of surprise rewards Gold Members can receive within a specific time frame?
There is no set limit to the number of surprise rewards Gold Members can receive, as they are distributed randomly throughout the membership period.
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Can Gold Members redeem multiple surprise rewards at once?
Yes, Gold Members can accumulate and redeem multiple surprise rewards simultaneously, enhancing their shopping experience with additional benefits.
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How can Gold Members ensure they receive surprise rewards regularly?
Gold Members should ensure their Shopystore account details are up-to-date and opt-in to receive email or app notifications to stay informed about surprise rewards.
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Is the $20 monthly credit voucher for Gold Members applicable to all products on Shopystore?
Yes, Gold Members can use the $20 monthly credit voucher on any purchase with a minimum value of $99 across all products and categories.
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What types of surprise rewards can Gold Members expect to receive?
Surprise rewards for Gold Members may include exclusive discounts, early access to new products, and other special promotions tailored to their preferences.